A major reason we get such positive reviews is Shorelines Design Group’s promise to help our homeowners navigate the building process. Sometimes when I reach out to a customer after the design phase is complete and the builder is just starting, they want to know that their open and friendly relationship with us is nearby. These customers that don’t have a finished home are excited but want reassurance as the builder may recommend modifications during the construction process. We make suggestions with the builder and customer, and help the customer to understand any changes necessary to keep their project moving in a positive and efficient manner.
Other customers with building projects that have been completed often invite us over to take pictures. Sometimes, they are already talking about their ideas for future changes and additions. A big part of the fun for us seeing their style – how they followed through with their look, interests and décor.
I enjoy being involved with the creative people of Shorelines Design and help to keep the business aspects of Shorelines working smoothly, managing bookkeeping, marketing, human resources, administrative support and project planning. I also enjoy reading the reviews since I am not part of the design team. It helps me to understand the level of hard work our team faces and the expertise they are known for. Of course, I love sharing the reviews with them.
We want to share these reviews with you. www.houzz.com, a website that offers access to residential home designers, builders, decorators, sources for furnishings, finishes and more, also receives reviews from customers and contractors about their experiences in designing, building, remodeling or adding an addition. We capture many of our reviews through Houzz and would like to start sharing them in more locations. Accordingly, a ‘Reviews’ page has been added to our website at www.sdgfl.com/reviews.